How do I place a reservation with POP Party Rental?

You can reserve directly through our website by browsing the rental catalog and adding items to your cart. Once ready, simply check out and you will receive a confirmation. You can also call or email us if you need help or prefer to book over the phone.

How far in advance should I book my party rental?

We recommend booking at least 2 to 4 weeks in advance, especially during peak seasons (spring through early fall). Online reservations are restricted for orders less than 7 days out. Please call, text, or email us for last-minute bookings.

Is there a minimum rental order amount?

Yes, there may be a minimum order requirement depending on your location and equipment. Online orders of $250 or less are restricted. Please contact us for details.

What areas do you service on Long Island?

We serve most towns across Nassau and Suffolk County on Long Island. This includes Huntington, Smithtown, Babylon, Commack, Islip, Massapequa, Levittown, Farmingdale, Hauppauge, Patchogue, and many more. If your town is not listed, give us a call and we will confirm availability.

Do you deliver and pick up the party rental equipment? Are there delivery fees?

Yes, we provide delivery and pickup for all rentals. Delivery is free for orders within our primary service area across Nassau and Suffolk County. If you are outside our primary area, call us and we will let you know if we can fulfill your order.

Do I need to be home for delivery and pickup of my rental?

We prefer that someone be present to confirm setup locations and sign paperwork. If you cannot be there, let us know in advance and we will make arrangements.

Do you set up and take down the rental equipment?

Yes, our team handles all setup and takedown of tents, inflatables, and other large equipment. We make sure everything is safe and ready to go before your event starts.

What type of surface is needed for setting up a bounce house or tent?

We can set up on grass, turf, concrete, asphalt, and indoors — just let us know ahead of time so we bring the right anchoring equipment. Grass is best for inflatables and tents. Additional charges may apply when installing on hard surfaces that do not allow staking, such as when water drum ballast is required for tents.

Do you offer party rental package deals or discounts?

Yes, we offer bundled packages and discounts for larger events and multi-item rentals. Check our packages page or reach out for a custom quote.

What kinds of events does POP Party Rental serve?

We cater to all types of events — birthdays, weddings, school functions, corporate events, block parties, festivals, graduations, baby showers, bridal showers, and more. If you are planning it, we will help make it fun and stress-free.

How do I know what size tent or bounce house I need for my space and guest count?

We are happy to help. Just provide us with your guest count and space dimensions and we will recommend the right equipment. We also offer site checks if needed to confirm what will fit in your yard.

Party Rental FAQs | POP Party Rental Long Island NY

Frequently Asked Questions

1. How do I place a reservation?

You can place a reservation directly through our website by browsing our rental catalog and adding items to your cart. Once you’re ready, simply check out and you’ll receive a confirmation. You can also call or email us if you need help or prefer to book over the phone.

2. How far in advance should I book my rental?

We recommend booking at least 2–4 weeks in advance, especially during peak seasons (spring through early fall). However, we’ll do our best to accommodate last-minute requests based on availability. Online reservations are restricted for orders less than 7 days out. Please call, email or complete our online contact form for last minute bookings.

3. Do you require a deposit?

Yes, we require a 10% deposit to secure your reservation. The remaining balance is due before delivery.

4. What is your cancellation policy?

Cancellations made at least 7 days before your event will receive a full refund of your deposit. Cancellations within 7 days may forfeit the deposit, but we’ll work with you to reschedule if possible.

5. Is there a minimum rental amount?

Yes, there may be a minimum order requirement depending on your location and the equipment being rented. Please contact us for details. Online orders of $250 or less are restricted.

6. What areas do you service?

We serve most towns on Long Island in Nassau and Suffolk. If you’re outside our standard service area, reach out and we’ll confirm if we can accommodate. Refer to our About Us page to see the towns that are within our primary service area.

7. Do you deliver and pick up? Are there delivery fees?

Yes, we provide delivery and pickup for all rentals. Delivery is free for orders within our primary service areas listed on our About Us page. If your outside of our primary service area give us a call and we'll let you know if we can fulfill your order.

8. What happens if it rains or there’s bad weather?

Safety is our top priority. For inflatables and outdoor equipment, we may need to reschedule or cancel due to inclement weather. We offer weather-related rescheduling at no charge and flexible policies for rain-outs.

9. Do I need to be home for delivery and pickup?

We prefer that someone be present to confirm setup locations and sign paperwork. If you can’t be there, just let us know in advance and we’ll make arrangements.

10. How long is the rental period?

Most rentals are for a full day. We'll drop off your order before your event and will typically pickup the items the next day. We also offer weekend and multi-day rentals (multi-day discounts available)—just let us know your needs when booking.

11. Do you set up and take down the equipment?

Yes! Our team will handle all setup and takedown of tents, inflatables, and other large equipment. We’ll make sure everything is safe and ready to go before your event starts.

12. What type of surface is needed for setup (grass, pavement, indoors)?

We can set up on grass, turf, concrete, asphalt, and indoors—just let us know ahead of time so we bring the right anchoring equipment. Grass is usually best for inflatables and tents. In some cases, additional charges may apply when installing on hard surfaces that don't allow for staking. For example, additional fees will apply for tents that require water drum ballast.

13. Do you clean and sanitize your equipment?

Absolutely. All equipment is thoroughly cleaned and sanitized after each use, with extra attention to high-contact surfaces like inflatables and tables.

14. Do I need power or water access for inflatables or other equipment?

Most inflatables require access to a standard electrical outlet within 50–100 feet. Some items (like water slides or misting tents) may also require a hose connection.

15. What if something gets damaged or broken during the event?

We understand accidents happen. Please notify us immediately if any item is damaged. In most cases, normal wear and tear is covered, but significant damage or negligence may result in additional charges. We also offer optional insurance coverage to give you peace of mind.

16. Are you insured?

Yes, we are fully insured. We can also provide a Certificate of Insurance (COI) upon request if your venue requires one.

17. Do you offer package deals or discounts?

Yes! We offer bundle packages and discounts for larger events and multi-item rentals. Reach out for a custom quote.

18. Can I make changes to my order after booking?

Yes, changes can typically be made up to 3–5 days before your event, depending on availability. Just contact us as soon as possible to update your reservation.

19. What kind of events do you cater to (birthdays, weddings, corporate, etc.)?

We cater to all types of events—birthdays, weddings, school functions, corporate events, block parties, festivals, and more. If you’re planning it, we’ll help make it fun and stress-free.

20. How do I know what size tent or inflatable I need for my space or guest count?

We’re happy to help! Just provide us with your guest count and space dimensions, and we’ll recommend the right equipment. We also offer site checks if needed.

21. How much does a bounce house rental cost on Long Island?

Bounce house rental pricing on Long Island varies based on the size, style, and rental duration. Standard bounce house rentals typically start around $250 a day and go up from there for larger combo units, water slides, and obstacle courses. At POP Party Rental, we offer competitive pricing with no delivery fees for our primary service area. Contact us for a custom quote based on your specific needs and event date.

22. What is the difference between a bounce house and a combo inflatable?

A bounce house is a dedicated bouncing enclosure with a single chamber for jumping. A combo inflatable combines a bounce house with additional features — typically a slide and obstacle elements — all in one unit. Combos are great if you want to maximize entertainment in a single inflatable footprint. Both styles are available through POP Party Rental in a variety of sizes for different yard sizes and guest counts. Most of our bounce house and combos include basketball hoops inside.

23. How much space do I need for a bounce house in my backyard?

Most standard bounce houses require a flat, obstacle-free area of approximately 15x15 feet at minimum, though larger units and combos may need 20x20 feet or more. Water slides and obstacle courses often require additional length. We recommend measuring your available space before booking and sharing the dimensions with us — our team can confirm whether a specific unit will fit and can also perform a site check if needed.

24. How much space do I need for a bounce house in my backyard?

Permit requirements for tent rentals in Nassau and Suffolk County depend on the size of the tent and your municipality. In many cases, tents under 400 square feet do not require a permit for private residential use. Larger tents — particularly those used for commercial events or in certain townships — may require a permit from your local building department. We recommend checking with your town or village ahead of time. We're happy to provide documentation about our equipment if needed for permit applications.

25. Are your bounce houses and inflatables safe for toddlers?

Yes — many of our inflatables are suitable for toddlers and young children, though we always recommend adult supervision during use. When booking, let us know the age range of your guests and we'll help you choose the right inflatable. Some larger slides and obstacle courses are better suited for older children and adults. All of our equipment meets safety standards and is inspected and cleaned before every rental.

26. Can you set up a tent and bounce house at the same event?

Absolutely. Many of our customers combine a tent rental with an inflatable for their event — the tent provides covered dining and gathering space while the bounce house keeps kids entertained. We'll work with you to plan the layout so both pieces of equipment fit comfortably in your space. Check out our party packages, which bundle tents, tables, chairs, and inflatables together at a discounted rate.

27. What towns in Nassau County do you serve?

In Nassau County, we serve Bethpage, Brookville, Carle Place, East Norwich, Farmingdale, Hicksville, Jericho, Levittown, Massapequa, Massapequa Park, Mill Neck, Old Bethpage, Old Westbury, Oyster Bay, Plainview, Syosset, Westbury, Woodbury, Bayville, and surrounding areas. If you're not sure whether we serve your Nassau County town, give us a call at (631) 388-6788 and we'll confirm.

28. What towns in Nassau County do you serve?

In Suffolk County, we serve Amityville, Babylon, Bay Shore, Bohemia, Brentwood, Brightwaters, Centerport, Central Islip, Cold Spring Harbor, Commack, Copiague, Coram, Deer Park, Dix Hills, East Islip, East Northport, Elwood, Greenlawn, Hauppauge, Huntington, Huntington Station, Islandia, Islip, Islip Terrace, Kings Park, Lindenhurst, Lloyd Harbor, North Amityville, North Babylon, Northport, Ronkonkoma, Saint James, Smithtown, West Babylon, West Islip, and surrounding areas. Contact us to confirm your location.